Diploma in Hotel Management

Program Overview

This APU Diploma in Hotel Management is designed to provide:

Understand the integration between the various types of hotels and the concepts in managing day-to-day operations in hotel management with basic problem-solving skills.

Provide excellent services to hotel guests and uphold professionalism and ethical values in ensuring quality guest experience.

Demonstrate the significant role and function of teamwork in fostering cohesiveness and collaboration among staff in the co-creation of excellent guest-related services.

Understand the concepts in hotel management and a systematic hotel programme planning by applying basic skills related to hotel operations through lifelong learning activities.

Key Modules

1Business English Communication

2Digital Thinking and Innovation

3Introduction to Hospitality and Tourism Industry

4Hygiene Essentials

5Computer Applications

6International Cuisine

7Food and Beverage Operations

8Customer Service

9Pastry and Bakery Skills

10Culture and Heritage

11Front Office Operations

12Basic Quantitative Skills

13Introduction to Accounting

14Business Events Management

15Fundamentals of Entrepreneurship

16Housekeeping Operations

17Digital Marketing for Hospitality and Events Business

18Public Relations for Hospitality and Events

19Human Resource Management for Hospitality and Events

20Hospitality Innovation

21Events Management

22Aviation Management

Entry Requirements

SPM: 3 Credits in at least 3 subjects at SPM level, with a minimum of a pass in Bahasa Malaysia and Sejarah (History);

IGCSE/O-LEVELS: 3 Credits (Grade C & above) in at least 3 subjects at IGCSE/O-Levels;

UEC: 3 Credits (Grade B & above) in at least 3 subjects in UEC;

Certificate: Pass relevant Certificate Programme or its equivalent;

Diploma in Hotel Management

Program Overview

Key Modules

Entry Requirements

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