Diploma in Hotel Management

Program Overview

This programme covers all areas of hotel operations that will help students master a wide range of core functions like front office and housekeeping operation and management, banquet and event management, basic food and beverage operations and management functions in hotel

. Through their studies, students will see many opportunities, including meetings, incentives, conventions and exhibitions (MICE) industry, ecotourism, entrepreneurships, food and beverage as well as room divisions.

This programme received a 100% graduate employability score in the Ministry of Higher

Education’s Graduate Employability 2022 survey

Coursework percentage and written examination percentage. This programme provides students with relevant, interesting, stimulating and practical experience via a variety of teaching and practical techniques. Different dynamic learning processes are employed in the delivery of this programme, such as lectures, tutorials, team-based project, real life system development, presentations and independent projects supervised by supervisors from university lecturers or industry experts. The work-based learning is very much practical oriented.

Key Modules

1Culinary Essentials

2Sanitation, Safety and Hygiene

3Customer Service in Hospitality and Tourism

4Introduction to Tourism and Hospitality Industry

5Food and Beverage Service

6Housekeeping Operation and Management

7Hospitality and Tourism Communication

8Front Office Operation and Management

9Industry Placement I

10Pastry and Bakery

11Introduction to Accounting

12Introduction to Management

13Food and Beverage Management

14Hospitality and Tourism Law

15Computing Studies

16Fundamentals of Marketing

17Eco Hospitality

18Graphic Design and Photography

19Introduction to Human Resource Management

20Cross Cultural Studies

21Banquet and Events Management

22Entrepreneurship

23Food and Beverage Cost Control

24International Cuisine

25Elective (Choose One)

26Japanese, German, Mandarin, Korean, French Language

27Industry Placement 2

28Appreciation of Ethics and Civilisations

29(Penghayatan Etika dan Peradaban)

30Communication in Bahasa Melayu 2

31(Bahasa Melayu Komunikasi 2)

32All students:

33U2- Integrity and Anti-Corruption (Integriti dan Antirasuah)

34HEP course – Effective Communication

Entry Requirements

SPM/SPMV/O-Level

Pass SPM with minimum 3 credits (C)

Pass UEC with minimum 3 credits (B)

Hospitality related Certificate, SKM (MQF Level 3)

Pass Level 3 in related course and pass SPM with at least 1 credit

Other qualifications deemed equivalent to SPM/O-Level by Malaysian Qualifications Agency

To be reviewed by the faculty on a case-to-case basis

Academic Requirements

English Language Requirements

For Local Students

UEC English Language

1119/O-Level/IGCSE

Cambridge English Qualification Test / Linguaskill

B1 (with at least 2 skill at B1)

For International Students

Cambridge Linguaskill

Cambridge English Qualifications and Tests

Pearson Test of English

Certified Intensive English Programme (CIEP) by ELS

In the event that the English language requirements are not met, applicants will be required to take the Basic English and English Foundation for in-sessional academic enhancement concurrently with the programme.

Applicants who have an academic qualification from a higher learning institution which uses the English Language as a medium of instruction may be granted an exemption from the University English Language requirements.

Diploma in Hotel Management

Program Overview

Key Modules

Entry Requirements

Career Prospects

Interested in Diploma in Hotel Management?